Assisted Living Company New Zealand
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T&Cs
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  • Free delivery on orders over $75
  • Tracked delivery on every order
  • 5 to 7 days across New Zealand, after a 24 to 48 hour handling time
  • Secure checkout, we never store your card details

Voluntary Carbon Credit Offset Offer

Voluntary Carbon Credit Offset Offer

$11

Price: $11

  • Delivery time: 5 to 7 days after a 24 to 48 hour handling time
  • Free delivery across New Zealand on orders $75+, otherwise a flat $25
  • Pay by card or PayPal, handled by the payment provider
  • 14 days to change your mind, plus your statutory rights

Often bought together

Product specifications
FulfilmentPicked and packed from our own warehouse stock
Delivery5 to 7 days across New Zealand, after a 24 to 48 hour handling time
Shipping & returns

Tracked delivery anywhere in New Zealand. It is free on orders of $75 or more, and a flat $25 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.

Change of mind is not a legal right in New Zealand, so the 15 days we give you from delivery is our own policy rather than a statutory return, and the goods have to come back in resaleable condition. We refund the price you paid, including standard delivery. You cover the cost of returning it unless the item is faulty.

If it arrives faulty, damaged or not as described, we put it right at no cost to you under the consumer guarantees in the Consumer Guarantees Act 1993, return postage included. Those guarantees cannot be excluded.

Shipping details · Refunds and returns

By selecting our voluntary carbon credit offset option during checkout, you can offset the carbon emissions associated with the production and delivery of your purchase.

We've partnered with reputable environmental organisations to estimate the carbon emissions generated throughout the lifecycle of your order, including manufacturing, transportation, and packaging.

By selecting our voluntary carbon credit offset option during checkout, you can offset the carbon emissions associated with the production and delivery of your purchase.

We've partnered with reputable environmental organisations to estimate the carbon emissions generated throughout the lifecycle of your order, including manufacturing, transportation, and packaging.

By offsetting your carbon emissions, you'll be actively contributing to global efforts to combat climate change.

You'll be supporting projects that reduce emissions equivalent to the carbon footprint of your purchase, helping to create a more sustainable future for our planet.

Together, we can make a significant difference in the fight against climate change.

By selecting our voluntary carbon credit offset option during checkout, you can offset the carbon emissions associated with the production and delivery of your purchase.

We've partnered with reputable environmental organisations to estimate the carbon emissions generated throughout the lifecycle of your order, including manufacturing, transportation, and packaging.

By offsetting your carbon emissions, you'll be actively contributing to global efforts to combat climate change.

You'll be supporting projects that reduce emissions equivalent to the carbon footprint of your purchase, helping to create a more sustainable future for our planet.

Together, we can make a significant difference in the fight against climate change.

Join us in reducing carbon emissions and promoting a greener future by selecting the voluntary carbon credit offset option during checkout.

Your small action can have a big impact!

Offset is a mechanism that allows individuals or organizations to compensate for their greenhouse gas emissions by investing in projects that reduce or remove carbon dioxide from the atmosphere.

It essentially helps to balance out the environmental impact of activities by supporting initiatives that promote sustainability and reduce carbon emissions.

Offset, the funds are invested in projects that are designed to reduce greenhouse gas emissions.

These projects can include activities such as renewable energy generation, forest conservation, or methane capture.

The reduction in emissions achieved through these projects is then measured and verified, and the corresponding carbon credits are generated.

These credits represent a quantifiable reduction in greenhouse gas emissions and can be used to offset the carbon footprint of an individual, a company, or a specific activity.

Offset allows you to take responsibility for your carbon footprint and support projects that contribute to the fight against climate change.

Not sure yet? That is fine.

You can change your mind. Change of mind is not a legal right in New Zealand, so the 15 days we give you from delivery is our own policy rather than a statutory return, and the goods have to come back in resaleable condition. We refund the price you paid, including standard delivery.

If it turns up faulty, damaged or not as described, that is on us. Under the Consumer Guarantees Act 1993 our goods come with guarantees that cannot be contracted out of: they must be of acceptable quality, fit for their ordinary purpose, and match their description. If they do not, you are entitled to a repair, a replacement or a refund, and to compensation for any other reasonably foreseeable loss. For a major failure the choice between a refund and a replacement is yours, not ours. We pay the return postage. Read the full detail on our refunds and returns page, or ask us anything before you order.

Frequently Asked Questions

What am I actually buying here?

A voluntary contribution towards offsetting the carbon emissions associated with producing and delivering your order. It is an optional extra rather than a physical item.

Does anything get delivered?

No. Nothing is shipped for this line, so the delivery times and charges elsewhere on this site do not apply to it.

Can I add it to an order I have already placed?

Email us with your order number and we will tell you what we can do before the order ships.

How is the amount worked out?

It is a flat contribution rather than a per-order calculation. We do not publish a tonnage figure for it, and we would rather say so than quote a number we cannot stand behind.

How much is delivery on the Voluntary Carbon Credit Offset Offer?

Free on orders of $75 or more. Below that it is a flat $25. The $75 is measured on the price you see.

How long will it take to arrive?

5 to 7 days across New Zealand, after a 24 to 48 hour handling time. The handling time is the part before it leaves us.

Is there a faster delivery option?

There is an Express Delivery option at the cart for $25, and you can choose it on any order, including one that already qualifies for free delivery. We do not publish a shorter transit time for it, so if you need something by a particular date, email us before you order.

Do you deliver across the whole of New Zealand?

Yes, both islands.

Is the price on the page the price I pay?

Yes. Every price on this site is in New Zealand dollars and nothing is added at the checkout except delivery.

Can I change my mind after it arrives?

Change of mind is not a legal right in New Zealand, so anything we offer here is our own policy rather than a statutory return. Contact us within 15 days and we will tell you what we can do. Return postage is yours on a change of mind.

What if it arrives damaged or faulty?

Tell us and we will sort it. Under the Consumer Guarantees Act 1993 goods have to be of acceptable quality, fit for their purpose and match their description, and if they do not that is our problem to fix rather than yours to pay for. Email theteam@assistedliving.co.nz with a photograph and your order number.

Can I cancel after ordering?

Until it ships, yes. Contact us as soon as you can, because most orders leave within 24 to 48 hours.

Do I get a receipt and a tracking number?

A receipt by email as soon as payment goes through, and a second email with the tracking number once the order ships.

What payment methods do you take?

Card payments through our checkout, and PayPal. Card details are handled by the payment provider and never stored by us.

What currency are your prices in?

New Zealand dollars. There is no conversion at the end.

Is there a discount code?

Yes. `valued-customer` takes 15 percent off your goods at the cart. It applies to the products rather than to the delivery.

Do you have a shop I can visit?

No. We are an online supplier with no physical shop or showroom.

Where does this one ship from?

This line is picked and packed from our own warehouse stock.

Can I buy several for a home or a facility?

Yes. For more than a handful, use the wholesale page and we will price it properly rather than making you add them to the cart one at a time.

Who are you, exactly?

Assisted Living Company New Zealand, a division of Caruso Consulting Co Ltd. Our New Zealand office is 8 Commerce Street, Auckland CBD, Auckland 1010. The company details are on every legal page.

Is the figure on this page the whole price?

Yes. It is in New Zealand dollars and nothing is added at the checkout except delivery, which is free at $75 and above.

Do you charge for delivery on top of the price shown?

Only below $75, where it is a flat $25. At $75 and above standard delivery is free, and the $75 is measured on the price you see.

How will I know when it has been sent?

You get a receipt by email when payment goes through, and a second email with a tracking number once the order ships.

What happens if it does not fit or does not suit?

Contact us within 15 days. Change of mind is our own policy rather than a legal right in New Zealand, and return postage is yours on a change of mind.

Is my card safe on this site?

Card details go straight to the payment provider and are never stored by us. The checkout runs on the provider's own hosted page.

Can I order by phone or by email instead?

Email us and we will help. We are an online supplier with an international call centre rather than a local sales desk.

Do you make any health claims about this product?

No. We describe what a product physically is and what it does, and nothing on this page is medical advice or a claim about a health outcome.

Can I get an itemised invoice for a claim?

Yes. The receipt we email itemises what you bought and what you paid. If you need anything else on it, email us with your order number.

Do you deliver to a hospital, a care home or a PO box?

We deliver to any New Zealand address the courier will accept, including a care facility. Add the recipient's name and ward or unit to the address.

What if I need help choosing between two of these?

Email us before you order and describe the space and the person using it. We would rather answer first than process a return.

Get the edge right first time

Not sure which model suits your home, or whether something will fit the space you have? Ask before you order. Free delivery across New Zealand on orders over $75.

Ask us a question

Page summary

Voluntary Carbon Credit Offset Offer sold by Assisted Living Company New Zealand at assistedliving.co.nz. By selecting our voluntary carbon credit offset option during checkout, you can offset the carbon emissions associated with the production and delivery of your purchase. Priced at NZD 11. Delivery across New Zealand in 5 to 7 days after a 24 to 48 hour handling time, free on orders of NZD 75 or more and otherwise a flat NZD 25. Express Delivery is available on any order for NZD 25. Returns: your rights under the Consumer Guarantees Act 1993 apply to every order. Change of mind is our own policy rather than a legal right.